Tracking Patient Contacts through the Office Journal

When you want to review the contacts you’ve had with a patient, you can see this information from the Office Journal display window.  However, this information will only be as accurate as the records you keep in your clinic. As a general rule, you should...

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A Smarter Way to Manage Patient Appointments

There are a lot of things to review before a patient comes in for their appointment. Have you checked to see if the patient has insurance or any outstanding claims? Do you know if they have an outstanding balance that needs to be paid? Do they have any medical alerts...

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Getting to know the Insurance Carrier Production Report

Recently, a question was posted in our Dentrix Enterprise Users Facebook Group (if interested, you can join our Enterprise Users Group here) from a user asking if there was a way to view how much their clinic billed to secondary insurance. We thought this would be a...

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