Sending insurance claims electronically simplifies the submission process so you can spend less time creating claims and less time waiting for reimbursements.  

Paper-based insurance claims can take weeks. Between mailing claims, correcting and resubmitting denied claims, and then waiting for insurance carriers to approve payment, a lot of time is wasted. Your organization can save time and improve cash flow when you use electronic insurance claims.

According to the Council for Affordable Quality Healthcare Index, 80 percent of claims were electronic in 2019, up from 10 percent in 2015.1 It is clear the industry primarily uses electronic claims now, and your practice can benefit from an all-in-one claims solution that saves you hassle in more ways than one. 

One of the most beneficial factors of electronic claims is the money-saving potential they provide. Electronic claims can help your organization save money by eliminating costs associated with paper claims. The average paper attachment process per claim costs $10.81.2 If your organization processes 5,000 claims per year, you could save approximately $54,000 by using electronic claims.3

How electronic claims can help you

Electronic insurance claims can help you increase efficiency and improve cash flow by modernizing traditional claims processes. One common reason traditional insurance claims take so long? Third-party processors.

When you file an insurance claim through a third party, it often takes you more time to complete — including entering the same information multiple times — before you can submit a claim. And, third parties often do not have enough payor connections for electronic claims and attachments. An electronic claims solution bypasses this inconvenience by directly submitting claims to providers.

When your traditional insurance claim is rejected, it can negatively impact your organization’s cash flow, often taking weeks and extra work to correct. During this extended time, tracking your claim’s status is difficult, so you do not know when to expect your reimbursement. These delays can also postpone patient payment collection, further affecting your organization’s revenue.

Electronic claims remedy these issues by providing an easy way to check for missing or inaccurate information on your claims before you submit them, reducing the likelihood of a rejection. Additionally, electronic claims are tracked in real time, so you know when your reimbursement will arrive.

Implementing eClaims

Dentrix Enterprise eClaims, the electronic claim service integrated into Dentrix Enterprise, is your solution for easily implementing electronic insurance claims into your existing practice management software. With Dentrix Enterprise eClaims, you can reduce reimbursement time from many weeks to mere days with direct, accurate insurance claims — improving your organization’s cash flow and efficiency.

The Dentrix Enterprise eClaims solution helps simplify and accelerate the insurance claims process from start to finish. With organized provider, image, diagnosis and narrative information that is easy to find because of the fully integrated process, eClaims can make your workflow more efficient, allowing you to attach digital X-rays and charts to claims with ease at no additional cost.

To help you improve the accuracy of your claims, Dentrix Enterprise eClaims automatically checks for missing components and accuracy before sending them. This extra validation can help you avoid delays and rejections, which can harm your organization’s revenue. Once your claim has been sent, eClaims helps expedite payments from carriers so you can accelerate your patient payment collections.

Dentrix Enterprise eClaims also tracks claims from submission to reimbursement, so you always know the status of your claims. Additionally, by accepting, processing, and posting payments for claims, eClaims helps free your staff to focus on more important tasks, such as providing high-quality patient care.

Learn more about Dentrix Enterprise eClaims.