Do any of the following questions look familiar?
- “How do I copy an Appointment Book View?”
- “What report will show me my accounts receivable totals?”
- “My insurance estimates aren’t accurate. How can I fix that?”
These are questions you probably have had, or heard someone in your dental office ask. Did you know there are answers to your questions right at your fingertips? To make things easier for you and your team, here is a list of some resources that are worth bookmarking in your browser.
The Dentrix Enterprise Blog
Welcome to the Dentrix Enterprise Blog! One of the great resources you have is right here at the Dentrix Enterprise Blog. You’ll find weekly tips and tricks on how to best use Dentrix Enterprise. You’ll be informed of product announcements and get access to industry related articles from our Product Management team. Remember to subscribe to this wealth of information to have it emailed directly to you.
The Dentrix Enterprise Resource Center
The Dentrix Enterprise Resource Center consists of two parts: the Knowledgebase and Online Training.
Knowledgebase: Search the knowledgebase to find answers to your Dentrix Enterprise questions. Download system requirements, user guides, and more.
Online Training: Get the Dentrix Enterprise training you need for your role in the practice. Choose a Dentrix Enterprise course and then learn the essential skills you need to enhance your mastery.
Just log in with your customer service account ID and ZIP code. You will need have a customer service plan to gain access to the Dentrix Enterprise Resource Center.
Software Help Menu
You can search by topic and get detailed help files on every module and tool in Dentrix Enterprise. To open the Help from Dentrix Enterprise, in any module, click Help > Contents from the toolbar. You can also access the online help files by clicking here.
Request Custom Training
You can request a custom training solution that is just right for your organization by requesting a training session by a certified Dentrix Enterprise Trainer.
Contact Customer Support
Customer Support is not just for technical issues and submitting troubleshooting tickets. We’re here to help! Live customer support is available Monday-Thursday from 6:00 am – 6:00 pm MST and Friday from 6:00 am – 5:00pm Mountain Time. You can call, email, or click-to-chat online with a member of our support team.
Attend the next Business of Dentistry Conference
The Business of Dentistry Conference is an immersive dental industry training event that will get your team learning new software skills, getting tips and tricks from Dentrix Enterprise experts, and networking with other dental service organizations and community health centers.